Terms & Conditions
Contents
1. Acceptance of Terms
By visiting our shop, contacting us by phone or email, placing an order, or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not transact with us.
These terms apply to all retail customers, trade buyers, and B2B clients of Aakash Electronics ("we", "us", "our"), operating from #84/4, 1st Floor, N.G.M Plaza, S.P Road, Bengaluru – 560002.
We reserve the right to update these terms at any time. The latest version is always available on this page. Continued purchase or use of our services after an update constitutes acceptance of the revised terms.
2. Products, Stock & Pricing
We stock electronic components, wires, cables, sensors, development boards, tools, and hobby kits. Product availability is subject to stock on hand and may change without notice.
Pricing: All prices are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are determined at the counter at the time of purchase. Prices listed in any quotation, message, or promotional material are indicative and subject to change based on market conditions.
We do not maintain a live online product catalog. For current stock availability and pricing on specific items, please contact us directly by phone or WhatsApp.
- We do not guarantee the continuous availability of any specific product.
- Prices may differ for bulk orders and are subject to separate quotation.
- We reserve the right to withdraw or modify any product offering at any time.
3. Quotations & Orders
Quotations provided verbally, by phone, email, or WhatsApp are valid for a period of 7 days from the date of issue unless explicitly stated otherwise, and are subject to stock availability at the time of order confirmation.
A quotation does not constitute a binding contract. An order is confirmed only when:
- We have confirmed availability and price in writing (including by email, SMS, or WhatsApp), and
- Payment is received or credit terms have been agreed upon in writing.
For bulk or custom BOM (Bill of Materials) orders, lead times will be communicated at the time of quotation. We are not liable for delays caused by supplier shortages, transport disruptions, or other factors outside our control.
4. Payment & GST Invoicing
We accept cash and bank transfers (NEFT/IMPS/UPI). Retail and one-off purchases are settled in full at the time of transaction. For regular B2B clients, payment terms (including invoice-based credit cycles) may be discussed and arranged by mutual agreement in writing. Until such an arrangement is explicitly agreed upon by both parties, all transactions are payable at the time of purchase.
GST Invoicing: Aakash Electronics is a GST-registered business. A proper tax invoice will be issued for all purchases. Please provide your GSTIN at the time of purchase if you require a B2B tax invoice for input credit purposes. GSTIN must be provided before the invoice is raised. We cannot amend invoices retrospectively.
- Retail purchases: Tax invoice with applicable GST (CGST + SGST at the applicable slab rate).
- B2B interstate purchases: Tax invoice with IGST.
- It is the buyer's responsibility to verify the GSTIN and invoice details at the time of purchase.
5. Returns & Exchanges
We take customer satisfaction seriously and aim to supply components that meet specification. However, due to the nature of electronic components, our return and exchange policy is as follows:
Eligible for return or exchange:
- Components that are unopened and in original packaging, returned within 7 days of purchase with valid proof of purchase.
- Items where we have supplied an incorrect part (incorrect specification, wrong product). Please contact us within 3 days of purchase.
Not eligible for return:
- Components that have been opened, soldered, powered, or otherwise used.
- Custom-ordered or special-order items procured specifically for a customer.
- Items damaged due to mishandling, incorrect installation, or electrostatic discharge (ESD) after leaving our shop.
- Kits that have been partially assembled.
Returns are subject to inspection. We reserve the right to decline a return if the item shows evidence of use or damage not attributable to us. Approved returns will be exchanged for the same item or processed as store credit; cash refunds are at our discretion.
6. Warranty & Defective Goods
Components and products sold by us are subject to the manufacturer's warranty terms, where applicable. We do not independently warrant any product beyond what the manufacturer specifies.
If you receive a product that is defective on arrival (DOA), please contact us within 48 hours of purchase. We will assess the item and, if confirmed defective, will replace it or facilitate a manufacturer warranty claim on your behalf.
We are not responsible for damage resulting from:
- Incorrect circuit design or application by the customer.
- Exceeding rated voltages, currents, or operating temperatures.
- Electrostatic discharge (ESD) damage after the item has left our possession.
- Physical damage caused during installation or use.
We do not offer warranties on tools, soldering equipment, or consumables beyond the manufacturer's stated warranty period.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Aakash Electronics shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the purchase or use of products sold by us, including but not limited to:
- Damage to equipment, circuits, or property caused by a component.
- Loss of profit, revenue, or business opportunity.
- Delays in project completion due to component failure or non-availability.
Our total liability in any matter shall not exceed the invoice value of the specific goods in question.
Nothing in these terms limits liability for fraud, personal injury, or death caused by our negligence, as required by Indian law.
8. Website Use
This website is provided for informational purposes only. All content, including text, images, and graphics, is the property of Aakash Electronics and may not be reproduced without written permission.
We make reasonable efforts to ensure that information on this website is accurate and up to date, but we make no guarantees regarding its completeness or accuracy. Product details, pricing, and availability on this website are for reference only and may not reflect current stock or prices.
Links to third-party platforms (e.g. WhatsApp, Google Maps) are provided for convenience. We are not responsible for the content or privacy practices of those platforms.
9. Privacy Policy
We respect your privacy. This section explains how we handle any information you share with us.
What we collect: When you contact us by phone, email, or WhatsApp, you may share your name, phone number, email address, GSTIN, and delivery address. We collect only what is necessary to process your enquiry or order.
How we use it: Your information is used solely to communicate with you, process orders, raise GST invoices, and comply with applicable tax and legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Storage: Customer records are maintained to comply with applicable GST and income tax obligations (5 years under the CGST Rules; 6–8 years under income tax provisions, as applicable). You may request deletion of non-statutory data by contacting us.
Cookies: This website does not use first-party tracking cookies or analytics. It does load fonts from Google Fonts and embeds a Google Maps frame; by using this website you acknowledge that Google may receive technical data (such as your IP address) as part of serving those resources. We do not control Google's use of such data.
Your rights: You may request access to, correction of, or deletion of the personal data we hold about you by contacting us at aakashelectronics.blr@gmail.com. We will respond within a reasonable time.
10. Governing Law & Disputes
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with a transaction with Aakash Electronics shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
We encourage customers to contact us first to resolve any issue informally before initiating formal proceedings. Most concerns can be resolved quickly and amicably by reaching us directly.
11. Contact Us
For any questions about these Terms & Conditions, or to raise a concern:
- Address: Aakash Electronics, #84/4, 1st Floor, N.G.M Plaza, S.P Road, Bengaluru – 560002
- Phone: +91 99800 22755
- Email: aakashelectronics.blr@gmail.com
- Hours: Monday to Saturday, 10:00 AM – 8:00 PM